Artificial intelligence

What is ChatGPT and why does it matter? Here’s what you need to know

Google’s AI chatbot Gemini makes ‘diverse’ images of founding fathers, popes and vikings: ‘So woke it’s unusable’ International child advocacy nonprofit UNICEF, however, is using chatbots to help people living in developing nations speak out about the most urgent needs in their communities. Overall, not a bad bot, and definitely an application that could offer …

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How Does Customer Service Automation Work? +Pros and Cons

What is Automated Customer Service? A Quick Guide If you prefer, you can use these notifications to collaborate without even leaving your Slack channel. If you’re using a tiered support system, you can use rules to send specific requests to higher tiers of support or to escalate them to different departments. More and more, we’re …

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